Full service essential laboratory information solutions
Benefits of our customer-focused service
Capable organization and precise agreements are key elements of our entire service. Our Customer care and Operational services enable us to offer a specialised operating model based on co-operation that makes commissioning, deploying and operating our laboratory information system controlled and secure.
For our customers, our service model also means effortless budget planning and predictable costs. The service package is always designed to meet a customer’s individual needs, and the division of responsibilities is clear. Costs are transparent and clearly defined because the fee includes all the services that are agreed upon together.
Applications are selected and deployment is planned and managed as a well-defined process. Our customers have designated Key Account Managers taking care of the needs of the customers. The project management teams plan the deployment and implementation of the selected information solutions together with the customer.