Software solutions for healthcare laboratories
My+® is an information system for clinical laboratories integrating all specialisations from clinical chemistry and hematology to microbiology, pathology and genetics.
My+® guides users in all stages of the laboratory process instructing what information to enter where and which function comes next.
Any results regardless of specialisation can be integrated in the system and accessed with a single login. The system provides extensive support for a variety of tests carried out in different locations within the laboratory organization.
Laboratory professionals can generate a complete view of the patient and include records of several tests at the same time. Comparing the results with the patient’s earlier results is also simple. All this means improved patient care.
Results from analysers are delivered to clients directly and without delay. Real-time quality control and an automatic verification function detect any errors accurately and reliably.
Attachment files can be included with results to support their interpretation. Files are delivered to My+® directly from analysers, cameras and scanners integrated in the system.
Mylab has extensive experience in device and system integration and is able to carry out integration flexibly according to even the most demanding customer needs.
My+® is involved in the process every step of the way even before the samples arrive at the laboratory for analysis. Care units can use the My+® care program to order tests. Test orders can also be forwarded to My+® from other information systems used by care units.
My+® is easy to use, which is particularly commended by health care professionals who take the laboratory samples. The convenient and uncomplicated system also makes induction of new employees easier.
All information needed by sample collection technicians is available in one view without any extra navigation. Instructions on collecting and storing samples are also readily available.
Sample collection technicians do not need to know in advance what samples they will be collecting, since one function accommodates all samples. Receiving samples in the laboratory and forwarding them to the collection location are also included in the same function.
When several different samples are ordered for the same patient, they can be bundled together at sample collection stage. All essential information can be printed on labels, which facilitates the work of sample collection technicians and further processing of samples.
The workflow of the sample in the laboratory is easy to trace with My+® time stamps. This helps detecting any bottlenecks in the process. My+® mobile sample collection applicatio speeds up the procession of samples from wards to laboratory, improves the accuracy of time stamps, specifies acknowledgments and balances the workload.
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My+® streamlines the process and frees laboratory professionals’ resources for other tasks. Many functions are automated, which decreases the possibility of error.
Monitoring the functioning of analysers and integrated devices does not require user presence. Devices can be monitored from one location and one screen through My+®.
Managing integrated devices and viewing results can be also be done on the same workstation. If no issues are encountered, the automation line and analysers function automatically. The user can focus on the essential, in other words, taking care of deviations.
Several devices can be monitored and their results approved in one view. The device view is updated automatically without any extra navigation.
My+® is compatible with all analysers used in Finland. Our extensive experience in device integration and co-operation with device suppliers ensure that devices can be integrated according to customer wishes, quickly and economically.
Results can be published automatically and in real time. Laboratory professionals will check only such results where automatic verification detects deviations.
Analysers can be connected to the system plug-and-play even when the relevant function is not open. Each user has their own credentials to the system, which makes tracking the operations easy.
POC analytics instruments can use the same information system, or they can be separated into an instrument group of their own.
Automatic verification of laboratory results reduces the possibility of error, shortens the sample processing time and saves laboratory personnel’s time.
My+® verifies all results automatically regardless of the method used — automation line, rarely used instruments and manually taken tests.
The client can specify how the results of each test are verified: a delta check compares the result with the patient’s previous result, whereas a limit check compares the result to critical limits based on the patient’s age, demographics and test method, among others. The calculation formula are displayed and it is possible to add formulas in the system.
Deviating results and reasons for the alert are displayed graphically so that the user can see at a glance whether his or her intervention is needed and the reason why. Borderline cases can be viewed again to decide whether they can be released or whether the test should be run again.
Test-specific automatic release of results is an option where results are delivered to the client automatically when no deviations are detected. Statements and comments can also be included automatically.
The functions used in manual tests are designed to support a variety of sample processes and their monitoring.
My+® tells the user which function to use next and does not allow access to functions which are incorrect for the process. Detailed monitoring of the sampling processes also helps to allocate personnel more effectively to different workstations.
Microbiology and pathology tests are primarily manual, but the interpretation of results is supported by devices such as cameras, staining automation and tissue handlers that can be easily and affordably connected to the system.
Attachment files and measurement results can be automatically transferred from sampling devices to My+®. Less information needs to be entered manually, which reduces errors and frees laboratory professionals to other tasks. Once the samples have been digitalized, medical records can be entered at any time and from any location, even from other hospitals.
My+® also integrates with image recognition devices that monitor Petri dishes and alert to changes automatically. Integrated speech recognition enables dictating medical records directly into the system. This reduces the need for text processing and provides care units with faster access to the results.
My+® also supports improved use of genome data in the care process. The system can integrate special genetics systems, enabling viewing the patient’s all results in the same information system.
The goal of quality control is to ensure that analysers or manual tests give reliable and accurate results. In order to ensure high quality, control samples with specified target values are tested among patient samples.
My+® instructs laboratory professionals on how frequently control samples should be included in each analyser and reminds them of approaching control runs. The results can be conveniently monitored using a real-time control screen and any issues can be addressed right away. If a control result deviates from the target values, the quality control software sends an alert and stops the automatic release of results. After that, a laboratory technician will check if the problem lies with the control sample or in the analyser.
My+® quality control software can generate graphical reports, which provide information on the laboratory’s operations over a certain time period. Follow-up reports make it possible to monitor, for example, certain monthly key figures and result levels.
My+® also enables direct integration with external quality control systems. This saves laboratory professionals’ time and reduces errors.
Care units can use the My+® care program to view patient results. When the care unit’s user interface is part of the laboratory information system, all information is at the disposal of physicians and nurses real-time.
Results and answers can be submitted to all care units regardless of the information systems used by different care units.
My+® can be integrated with the laboratory’s reporting and invoicing systems. My+® data analytics service can be used to generate a data repository or another analysis database of laboratory information separate from the operative databases. This will provide commensurate and real-time information on the operations of the laboratory.
With My+®, sending statutory notifications to infectious disease control or cancer registers is convenient and simple and the required information can also be submitted to the Finnish National Archive of Health information (Kanta).
When a patient needs blood products, the physician may order them through the information service of the blood center. Orders are submitted to the blood center at the hospital, which analyses blood samples and finds the appropriate product for the patient. Mylab’s blood center system My+® blood center serves the entire blood transfusion process all the way from ordering blood products to inventory management and follow-up after blood transfusion.
My+® blood center provides a flexible communications channel between the blood center, hospital ward, laboratory and blood service. The inventory of blood products can be monitored at the blood center in real time and ordering and delivering blood products is carried out efficiently and without delay.
The blood center rules are built into the system and they guide both test result reporting and blood deliveries, while the new blood center information service enables electronic matching: it compares patient and blood product information to match blood products to each patient.
Anomalies trigger alerts and the system can even prevent incorrect actions, thus monitoring the safety of the blood transfusion and ensuring that the correct products are delivered to the right patients at the right time.
Any immediate or delayed reactions and adverse effects related to blood transfusions can be recorded in the system. Transfusion processes are highly traceable: all data relevant to blood transfusions is easily accessible and monitoring of reactions and possible adverse effects is timely and easy.
My+® blood center can be connected to all known analyzers and health care systems. It supports multiorganizational use between different hospital districts and can be integrated into the Finnish Red Cross operating chain.
In addition, My+® blood center includes tools for daily reporting. For example, the My+® data analytics system can be used to find timely data that is easy to interpret for more extensive reporting requirements.